From the monthly archives:

January 2010

What do I need to know about my voice?

by Sam on January 26, 2010

One-Minute Answer: Dallas Cowboy Tony Dorsett was elected to the Pro Football Hall of Fame in 1994. His path to glory makes for a fascinating story.
 
Before he ever graduated from Hopewell High School in western Pennsylvania, NCAA college recruiters coveted him as one of the premier running backs in America. Pitt Coach Johnny Majors faced [...]

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What do I need to know about body language?

by Sam on January 19, 2010

One-Minute Answer: UCLA Professor Albert Mehrabian discovered that words contain only 7% of the power that can be unleashed through face-to-face communication. Another 38% of our influence is attributed to voice, with body language accounting for a clear majority—55% of our conversational impact.
 
When I read his study back in the 70’s my immediate reaction was, [...]

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One-Minute Answer: The CEO who commands the respect of her Board is free to lead with confidence. The VP who pleases his CEO will become a succession candidate. The manager prized by the VP she reports to is going places. The administrative assistant who wins the favor of his manager has job security and career [...]

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One-Minute Answer: Your response to the December 9, 2009 broadcast on this same topic was overwhelming. You sent in suggestions for a 12th leadership mistake, you were lavish with your praise, and more of you opened it than usual. You inspired this question to return for a curtain call.
 
Some of you wondered where the original [...]

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