This message first went out as an email at 4AM ET on April 27, 2011. But it could signal a return to an earlier time if it triggers memories of confinement by your past. Not a good thing!
Only when we stop wishing for a better yesterday will we start experiencing the complete joy of today. [...]
Edwards Deming, the father of the total quality movement, said that 80% of all American managers cannot answer these three seemingly simple questions:
1. What is my job?
2. What in it really counts?
3. How well am I doing?
The third question is one that many of us struggle with even if we’re not managers.
Its importance is this. [...]