From the monthly archives:

May 2011

Last week you saw how essential it was for expectations–how you expect employees to perform–to overlay your job descriptions–what you expect employees to do. You were also encouraged to augment the list of 15 classic employee performance requirements that we presented there with several of your own. Now for suggestions that will cause your final [...]

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Perhaps the most vexing question I hear from executives is, “How can I get my employees to accept responsibility for their behavior and for the outcomes of their performance?” My first response is, “Have you defined the accountability you expect from them so that your standards are without question?” Well…have you? The starting point to [...]

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When he claimed that only death and taxes are unavoidable, Ben Franklin overlooked the most certain inevitability of all–change! What’s more, he never lived to see the speed of change that you lead others through. The actions described below embody 16 best practices for bringing about successful transformation in the workplace. Apply them profitably to [...]

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Ben Franklin once said, “Keep thy eyes wide open before marriage, and half-shut afterwards.” What great counsel, and not only for matrimony! Do the same for new jobs and assignments—and even for retirement—and you’ll end up happier. You’d make Ben proud by keeping your eyes wide open with the help of the answers to these [...]

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